Try The Reformer Collective
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Frequently asked questions
Got Questions? We’ve Got Answers!
How do I get started ?
After joining, you will receive an email with a brief orientation where we will show you how to use the equipment and the digital system. Then you are free to work out whenever suits you between 4am and 10pm, every day.
Do you have fixed class times ?
No - thats what makes us different! You can access our studio anytime between 4am and 10pm, extended hours, a calm space designed for self-guided practice. Follow expert-led workouts through our digital system while enjoying a peaceful, no-pressure environment.
Is there options for sickness, pausing memberships, or cancelling ?
Pause Your Membership Anytime
We understand life happens! That’s why we offer the flexibility to pause your membership for any amount of time and for any reason — whether it’s due to sickness, holidays, or other commitments. You can pause your membership whenever you need a break, without any penalties or rush. If you decide you want to cancel, simply let us know, and we’ll work with you to find the best time to finish your membership, so you don’t miss out on your workout sessions. Our goal is to make your wellness journey as easy and flexible as possible!
We understand life happens! That’s why we offer the flexibility to pause your membership for any amount of time and for any reason — whether it’s due to sickness, holidays, or other commitments. You can pause your membership whenever you need a break, without any penalties or rush. If you decide you want to cancel, simply let us know, and we’ll work with you to find the best time to finish your membership, so you don’t miss out on your workout sessions. Our goal is to make your wellness journey as easy and flexible as possible!
How do self-guided workouts work?
Simply choose your workout from our digital kiosk, connect your headphones, and follow along at your own pace. Sessions range from 15-60 minutes and include options for all skill levels.
What should I bring ?
Just comfortable clothing, grip socks and bluetooth headphones. Grip socks will help you with better grip, (even when your not sweating) so you can focus on the exercises and activating the proper muscles to achieve the most out of your class. You will need clothing that allows you to move your body in different positions. We provide reformer equipment and sanitising materials. Bluetooth headphones are recommended for the best experience.
Is Reformer Pilates right for me?
Reformer Pilates is accessible to anyone who meets our safety requirements. To ensure a safe and enjoyable experience, we’ll ask you to provide a brief overview of your health, any medications, and your ability to engage in self-guided exercise. Our classes are designed for individuals aged 18 and older, with options to suit all skill levels. Before your first session, you’ll need to complete a waiver, so you can get started confidently and comfortably.
Do I need to have Pilates experience to join?
Not at all! You don’t need any Pilates experience to join. Our virtual instructors guide you through every class to make sure you feel supported. Plus, our staff are happy to be there for your first few sessions to show you how to use the equipment, connect headphones, use the kiosk, and help you get settled in.
Is parking available?
Parking is available directly in front of the studio located at 5/26 Kabi Circuit Deception Bay. We have 5 dedicated bays and additional street parking when necessary.
Do you offer session passes?
For added flexibility, we offer session passes that let you pay for multiple classes upfront without committing to a membership.
5-session pass: $90
10-session pass: $170
Session passes give you the freedom to book classes whenever it suits you — no ongoing contract required. They’re perfect if you want to attend classes occasionally or try out different times without being tied to a fixed schedule.Your pass will be valid for 3 months from the date of purchase, and you can use your sessions at your own pace.If you have any questions or want help choosing the best option for you, just get in touch!
5-session pass: $90
10-session pass: $170
Session passes give you the freedom to book classes whenever it suits you — no ongoing contract required. They’re perfect if you want to attend classes occasionally or try out different times without being tied to a fixed schedule.Your pass will be valid for 3 months from the date of purchase, and you can use your sessions at your own pace.If you have any questions or want help choosing the best option for you, just get in touch!
Still have questions?
Contact us